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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just installed all new cartridges on my WF-3640 printer,

Customer Question

I just installed all new cartridges on my WF-3640 printer, and the printer shows that it's ready to go. But my copies are printing very unevenly. Print is ok on one line, then fades out for the next few, then back ok for a couple lines, etc. What shall I do?
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: WorkForce-WF-3640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Cartridges are Epson 252Xl & 252 color cartridges
JA: How long has this been an issue? What happened right before this popped up?
Customer: I'm using a Mac Book Air - It just started today after I installed new cartridges.
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's all I can think of
Submitted: 4 months ago.
Category: Printers
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 4 months ago.

Please tell me if the printer printed correctly before changing the ink cartridges?

Thanks,

IT Miro

Expert:  IT Miro replied 4 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 3 months ago.

Hello!

Let me know if you were able to receive my messages.