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IT Miro
IT Miro, Computer Scientist
Category: Printers
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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When I print it doesn't print it just stays in the que,

Customer Question

When I print it doesn't print it just stays in the que
JA: What's the make/model number of your printer? How old is it?
Customer: Lexmark pinnacle pinnacle pro 901
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: long time I haven't used this printer because I was out of ink. replaced the ink and will not work
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Printers
Expert:  IT Miro replied 7 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 7 months ago.

Please tell me if you can see any messages displayed either on the computer or the printer's LCD when you attempt to print?


IT Miro

Expert:  IT Miro replied 7 months ago.
Hello again!I am following up with you to see if you still require assistance.Let me know,
IT Miro
Expert:  IT Miro replied 6 months ago.
Hello!Let me know if you were able to receive my messages.