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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 14398
Experience:  10+ years work experience.
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I am 81 yrs old .i bought my printer from woolworths awhile

Customer Question

i am 81 yrs old .i bought my printer from woolworths awhile ago because i only needed to copy papers.i must have tossed the disk that came with printer out amongst the wrappings. now i need to print out tickets to my grandson's valedictory dinner.please help me
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon pixma mg2900 series 5/11/15the docket is faded but the make looks like printer mg2966
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: i am 81 yrs old .i bought my printer from woolworths 5/11/2015. i only needed t0 copy papers. i must have tossed the disk that came with my printer out amongst the wrappings. now i need to print out tickets to my sons valedictory dinner.please help me
JA: How long has this been an issue? What happened right before this popped up?
Customer: i never needed to print out any thing before so a week
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Jason Jones replied 1 month ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

You don't need that cd. You may download the software from the following page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg2920

After you download the file, simply open it and install it.

If you wish, I can remote into your system and do this for you.
One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

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Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at ohe following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

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