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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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WAS TRYING TO PRINT MESSAGE. IT IS SAYING "SHUTTING DOWN" HP

Customer Question

WAS TRYING TO PRINT MESSAGE. IT IS SAYING "SHUTTING DOWN"
JA: Just to clarify, what's the exact make and model of your machine?
Customer: HP PHOTOSMART C4180
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PRINTING FROM DESK TOP HP
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST HAPPENED A FEW MINUTES AGO
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 7 months ago.
Category: Printers
Expert:  Md. Sadique replied 7 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Did you try turning it ON?

Did it turn ON?