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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer won't print black, roland VP540 estimating its about

Customer Question

printer won't print black
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: roland VP540 estimating its about 10 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc flexi
JA: How long has this been an issue? What happened right before this popped up?
Customer: very recently
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

The black ink may have run dry, or it may have become clogged, too. Has there been very little use of the blank ink color lately? or has the printer been altogether disused for some time lately?

Customer: replied 1 month ago.
1st time issue
Expert:  Russell H. replied 1 month ago.

How old is the printer?

Have you checked the ink levels?

When an inkjet printer has this sort of problem, doing a purge (or three) of the black ink system, or the whole ink system, is a usual thing to try. Otherwise known as a printhead cleaning.

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