I am sorry that you had to wait for an answer but I am here to help you now..
Please power off the device and unplug it from the wall. Wait 1 minute and plug back in the device. Now, power it on.
Do you still have the error message? If the issue is resolved, please take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
Please do not respond back or use the rating system otherwise it will delay the process.