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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having a hard time getting my printer installed, It has

Customer Question

I am having a hard time getting my printer installed
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It has been done before, but it's hard now!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just trying to get a password ***** work
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 4 days ago.
Category: Printers
Expert:  Quiksilver07070 replied 4 days ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 4 days ago.

Okay so i need a it of information first.

WHat is the MAKE and MODEL of the printer?

How is the printer being connected to the computer? Over a USB cable? Over a Network cable and through a router/switch?

Over the WiFi?

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