How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Purchased 2 new 74 carts after 0ne copy came out fine ink

Customer Question

purchased 2 new 74 carts after 0ne copy came out fine ink showed low
JA: What's the make/model number of your printer? How old is it?
Customer: sorry i should have anticipated .. photo smart c4240 all in one guess at least 5 yrs
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows xp
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing.. happened today after i checked the ink levels
JA: Anything else you want the printer expert to know before I connect you?
Customer: its been a great printer
Submitted: 9 days ago.
Category: Printers
Expert:  IT Miro replied 9 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 9 days ago.

I only see the details about your printer here, but I cannot see the actual problem. Please describe a problem you are experiencing with the printer so that I can assist you.


IT Miro

Expert:  IT Miro replied 1 day ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

Related Printers Questions