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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20484
Experience:  Computer networking/repair. 12+ years experience.
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My hp 7510 printer will not print it tells me the printer

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my hp 7510 printer will not print it tells me the printer head appears to be missing. It has worked fine for several years. Ant answers? thank you

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Hello Jerry,

Unfortunately this error indicates a hardware problem,

specifically, it is the result of a bad printhead (or the logic board that controls it). This is a very common problem with HP printers recently.

The head is a "wear item" that fails with age/use. As this is a 2012 model printer, it is well past its 3 year service life, so this type of failure is not surprising.

There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault.

While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $85; if the logic board is bad you’re looking at $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.

Best regards, ***** ***** for the news,

Nathan

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Nathan