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Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5485
Experience:  DIploma in Computer Hardware
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I have a new WF-2650 Epsom Printer. I am having a difficulty

Customer Question

I have a new WF-2650 Epsom Printer. I am having a difficulty in changing the ink cartridges.
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: WF 2650 Model C531-- EPSOM CARTRIDGES
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I AM PRINTING FROM AN i Mac computer
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have replaced two cartridges before for the first time. The printer says it is time to replace BK and M cartridges.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No!
Submitted: 5 months ago.
Category: Printers
Expert:  Sudipto replied 5 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 5 months ago.

Please open the link below and follow the steps to replace the cartridges, let me know if you have followed the same steps already.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQ&oid=252862&prodoid=63099731&foid=273357