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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Im trying to put new black ink in my printer and it says

Customer Question

Im trying to put new black ink in my printer and it says printer error Turn power on/off. Did that still not working. Can you please help me
Submitted: 1 month ago.
Category: Printers
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Did you actually install the cartridge already? Or are stuck on how to do so?

Expert:  Nathan replied 1 month ago.

Do you need more help with this, Anita?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan