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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cant install a new printer DCp 1510, error:

Customer Question

I cant install a new printer DCp 1510
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: error : DIFxDriverPackageinstalleror = 1006
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 8.1
JA: How long has this been an issue? What happened right before this popped up?
Customer: I bought a printer yesterday and today is trying to install without any sucess
JA: Anything else you want the printer expert to know before I connect you?
Customer: No I want that a new printer will start to work :-)
Submitted: 8 days ago.
Category: Printers
Expert:  Quiksilver07070 replied 8 days ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 8 days ago.

The best way to help you is for me to connect to your computer and fix this issue directly.

Do you have some time for me to do this?

It might take up to 60 minutes, depending on the issue, which I see is a driver and can be a bit difficult if there is problems with your computer, or if you are having conflicting software.


But, in most cases we should be able to fix this within about 20 minutes.

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