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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need to update my scanner function on my hp 4780

Customer Question

I need to update my scanner function on my hp 4780
Submitted: 6 days ago.
Category: Printers
Expert:  Viet - Printer Tech replied 6 days ago.


I'm sorry about the issue. Is there any error or message when scanning?

Is printing currently working fine?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Please reply at the box below. Thank you,

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