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Quiksilver07070, Computer Support Specialist
Category: Printers
Satisfied Customers: 666
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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Ink cartages leaked all (color) now even though allmare full

Customer Question

ink cartages leaked all (color) now even though allmare full even black is very light
JA: What's the make/model number of your printer? How old is it?
Customer: mfc-j47odw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: chrome
JA: How long has this been an issue? What happened right before this popped up?
Customer: color cartages leaked a little who
JA: Anything else you want the printer expert to know before I connect you?
Customer: when I opened them
Submitted: 7 days ago.
Category: Printers
Expert:  Quiksilver07070 replied 7 days ago.

Hello, and Thank You for choosing
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Expert:  Quiksilver07070 replied 7 days ago.

If ink leaked out all inside the printer, you might have gotten ink on the electrical contacts (in the printer) that touch the ink cartridges.

If this happens, and a contact is covered with ink, then electrical current cant pass through that contact properly if at all.

This will cause the ink cartridge to perform poorly, or not at all.

I suggest you remove ALL ink cartridges, and locate the electrical contacts in the printer that corrrespond with the ink cartridges.

Clean the contacts with Q-tips (lots and lots of Q-tips) and some alcohol.

DO NOT USE ALOT OF ACLOHOL.......just enough to wet the tip of the DO NOT want to drip the alcohol inside the printer.


If you dont think you can do this.......take the printer into a shop and have them do it.

There are a few things in ther printer that can be damaged just by touching it the wrong way.

SO unless you have some idea of what you are doing.......i dont reccomend you do this.


But thats where you shoudl start.

Clean out the ink inside the printer. CAREFULLY......and METHODICALLY

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