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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HELLOW. I HAVE AN OLD EPSON CX5400 PRINTER THAT STOPPED

Customer Question

hELLOW MY NAME IS***** AN OLD EPSON CX5400 PRINTER THAT STOPPED WORKING. I BOUGHT A USED ONE OFF OF EBAY BUT IT DOESN'T PRINT . IS THERE A NEW UNIT OR NOT SO OLD ONE THAT WILL USE THE T0422 INK? I HAVE A LOT OF INK BUT NO PRINTER
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: AT LEAST 10 YEARS OLD . IT A ALL IN ONE COPY ,SCAN, PINTRER
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC -WIN 10. MY OLD ONE WAS WORKING FINE BUT PAPER JAM AND I PULLED THE WRONG WAY AND BROKE IT.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I JUST GOT A USED ONE OFF OF EBAY. THE INK DOES NOT SEEM TO BE GETTING TO THE HEADS . I HAVE TRYED TO CLEAN THE PINS AND RUN THE PRINTER CLEANING SYSTEM. NOTHING BUT A BLANK PAGE
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 7 months ago.
Category: Printers
Expert:  dukey01 replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

The T0422 cartridge is compatible with the following Epson printers:

Epson Stylus C82
Epson Stylus C82N
Epson Stylus C82WN
Epson Stylus CX5200
Epson Stylus CX5400

All of these are old printers so it's not likely you'll find a still-new one around.

If you can find one on e-bay that comes with some kind of warranty it

may be worth buying as those cartridges are kind of expensive.

Customer: replied 7 months ago.
OK thanks
Expert:  dukey01 replied 7 months ago.

Let me ask, how old are those cartridges? They may have gone bad.

Customer: replied 7 months ago.
They are vacuum sealed. My old computer was working fine I just broke it. I ordered this new one ,correction use one and it doesn't print anything.
Customer: replied 7 months ago.
The heads could be clogged but I don't know how to get to them
Expert:  dukey01 replied 7 months ago.

Shelf life for sealed cartridges is approximately 18 months. Are they older than that?

Customer: replied 7 months ago.
But I can here the liquid and the old one was working fine
Expert:  dukey01 replied 7 months ago.

Any luck with the printhead?

Customer: replied 7 months ago.
I gave it a try still nothing.
Expert:  dukey01 replied 7 months ago.

I'd try to sell the cartridges on ebay and put the money toward a new printer.

Even if you were able to get it working how much longer would it last before

something else went wrong?