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Ask Md. Sadique Your Own Question

Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3118
Experience:  Electronics engineer with 7+ years of experience in repairing office equipments & printers
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Every 5 lines only 50% of print appears. What's wrong?

Customer Question

Every 5 lines only 50% of print appears. What's wrong? Faulty cartridge? Dirty print mechanism?
JA: What's the make/model number of your printer? How old is it?
Customer: Epson XP- 620. About 18 months olxd
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC + Windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: Maybe last 10 prints. No clue - workedfine, then a print appeared with fault
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Printers
Expert:  Md. Sadique replied 9 days ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

It is a problem with your printhead. The printhead is the part of the printer which puts ink onto the paper.

Expert:  Md. Sadique replied 9 days ago.

As of first step, let's try manually cleaning the printhead.

Take a paper towel and fold it into 4 turns and make it little thick. Then add little rubbing alcohol to it and then place it in the path of the printhead carriage. Then move the printhead carriage over it a few times.

Please follow this link to see a video :

Tell me if it makes any difference to your problem.

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