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Ask Louie Your Own Question

Louie, Technician
Category: Printers
Satisfied Customers: 11239
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I moved and now it will not operate. I forgot to use the

Customer Question

I moved and now it will not operate. I forgot to use the switch scanner switch. Can I repair it?
brother mcf 8040d printer
Submitted: 9 days ago.
Category: Printers
Expert:  Louie replied 9 days ago.

Hi Dale, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the Brother printer.

Customer: replied 9 days ago.
Model MFC-8840D
Expert:  Louie replied 9 days ago.

Appreciate the additional information.

Can you try set the scanner lock? Then release the scanner lock lever and then press Stop/Exit?

Customer: replied 8 days ago.
Did that, but the Stop/Exist does not seem to work.. None of the other keys on the control panel do not respond, too.
Expert:  Louie replied 8 days ago.

Based on the above, then it would require internal hardware check/repairs.

I checked the repair / Service Manual and it provides guides for troubleshooting, maintenance dis-assembly and assembly.

Are you then considering a DIY (do-it-yourself) repair approach?

More importantly, would you be comfortable working on the insides of the MFC-8840D ? ...LIVE?