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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have a HP office Jet 8040. Have lost ability to print

Customer Question

Have a HP office Jet 8040.
Have lost ability to print monitor items by office jet 8060 printer.
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you mean printing from the computer? Or scanning something from the printer to the computer?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Is it the HP Officejet printer model 8040 or 8060?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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