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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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What is error 5200, mx452, the printer will not print on its

Customer Question

what is error 5200
JA: What's the make/model number of your printer? How old is it?
Customer: mx452
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: the printer will not print on its own as a simple printer dell comp windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: i just replaced ink with i think wrong cartridge color is 241xl and B&W is 240xl mom got just 241 and 240 carts
JA: Anything else you want the printer expert to know before I connect you?
Customer: no just am i using the right ink cartridge and what is error 5200
Submitted: 1 month ago.
Category: Printers
Customer: replied 1 month ago.
mx452
Customer: replied 1 month ago.
i dont know how old i just want to print using it as a copy machine and it doesn print plus it throws out an error 5200
Customer: replied 1 month ago.
any response p[leas3i dont have all day just trying to replace the god damn ink
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The 241XL cartridge type, is listed by Canon as compatible with the MX452 model, so I don't think that is a problem.

Be sure you got that cartridge into the right slot, of course.

Error 5200 is generally indicative of a problem in the printer... I have a solution for you to try, but I have to type it in a little longer...

Customer: replied 1 month ago.
color on left B&W on right
Expert:  Russell H. replied 1 month ago.

1. Turn off the printer, please.
2. Press the Stop button for 2 seconds and hold it down.
3. Press the On button, hold it and release the Stop button.
4. Press the Stop button 5 times then release it at the same time as the On button.
5. The LCD display on the printer should go blank for a while if you did this right.
6. The computer may make some noise, or say 'Detecting new hardware'... it's no matter, just wait through it.
7. Then, turn Off the printer.

8. Then turn it On again.

See whether that reset might perhaps clear up the error. If it doesn't, then I have more advice for you.

Customer: replied 1 month ago.
241 and 240xl is the right cartridge however does 241 and 240 work without XL
Expert:  Russell H. replied 1 month ago.

You mean, should a 240 cartridge (rather than 240XL) work in this printer?

Customer: replied 1 month ago.
thats what i mean i put the old cartridges back in printer still wont print
Expert:  Russell H. replied 1 month ago.

Try the 8-step reset procedure I recommended, then. (240 and 241 cartridges are just the less-extra-ink-capacity versions of the 'XL type. They also work with the Epson MX452.)

Here's the 8-step procedure again:

1. Turn off the printer, please.
2. Press the Stop button for 2 seconds and hold it down.
3. Press the On button, hold it and release the Stop button.
4. Press the Stop button 5 times then release it at the same time as the On button.
5. The LCD display on the printer should go blank for a while if you did this right.
6. The computer may make some noise, or say 'Detecting new hardware'... it's no matter, just wait through it.
7. Then, turn Off the printer.

8. Then turn it On again.

See whether that reset might perhaps clear up the error. If it doesn't, then I will have more advice for you.

Customer: replied 1 month ago.
nope support code is still saying 5200
Expert:  Russell H. replied 1 month ago.

Check the ink level on the cartridges - if you replaced one, check esp. the ink level on the other cartridge.

(The old cartridges, if empty, should be removed, and the printer reset by being turned Off for 5 minutes, after you put the new cartridges back in.)

Customer: replied 1 month ago.
new carts are in but i still need to know if 240 and 241 non xl carts will work
Expert:  Russell H. replied 1 month ago.

To repeat what I already said:

240 and 241 cartridges are just the less-extra-ink-capacity versions of the 'XL type. They also work with the Epson MX452.

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