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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17021
Experience:  HNC Computing; Large format and multifunction printer expert
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Canon/hp, I have a scanner Canon Image formula DR-M160 and a

Customer Question

canon/hp
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: I have a scanner Canon Image formula DR-M160 and a printer HP M1132 MFP the problem is that i should turn off one device to use the other
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Dell - windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: as the PC is a new one, once i installed both driver i faced such problem
JA: Anything else you want the printer expert to know before I connect you?
Customer: no thank you
Submitted: 8 months ago.
Category: Printers
Expert:  Electronics Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 8 months ago.

You should be able to have both devices installed and turned on at the same time.

Have you installed the correct drivers for each device from the Canon and HP websites?

Expert:  Electronics Pete replied 8 months ago.

You can download the Canon scanner driver from:

http://www.canon-europe.com/support/products/document-scanners/dr-series/imageformula-dr-m160.aspx

You can download the HP MFP driver from:

http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-M1130-Multifunction-Printer-series/3965842/model/3965843

Let me know if you need any remote assistance with this.

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