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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do I know this, pv, i just went to print off i have 2

Customer Question

Hi Pearl
JA: What's the make/model number of your printer? How old is it?
Customer: how do I know this
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pv
JA: How long has this been an issue? What happened right before this popped up?
Customer: i just went to print off i have 2 computers connected one is working the other is not it is saying that the second computer is not enables
JA: Anything else you want the printer expert to know before I connect you?
Customer: just help to connect thankl you
Submitted: 1 month ago.
Category: Printers
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

Please provide more information about the problem so that I can better assist you. Do you see the error message on your computer or the printer?

Thanks,

IT Miro

Expert:  IT Miro replied 1 month ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 1 month ago.

Hello!

Let me know if you were able to receive my messages.

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