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Follow the steps below to clean the printhead and reply me back.
Load plain white paper into the tray.
On the printer control panel, touch the Setup icon ().
Touch Printer Maintenance.
Touch Clean Printhead. There are three cleaning stages.
Examine the test page that prints between each cleaning stage. If the print quality is unacceptable, touch Proceed when prompted to continue the next stage of cleaning. If the print quality is acceptable, touch Done when prompted to finish.
If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the third cleaning stage to start the cleaning cycle over again.