Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Is the printer in question, the MX459, configured as a wireless printer? or is it directly connected to the computer with a USB cable?
OK. Thanks for letting me know.
Obviously there has been a breakdown in communication, and/or in its efficiency, between printer and computer.
Do other computers print to the same printer?
I regret that I cannot offer remote assistance myself, for this problem.
With apologies I have Opted Out, opening the case to other Experts in this category - and your request for secure remote assistance also is open to other Experts.
Thank you for your patience meanwhile.
I can. Get you my phone number and log into your computer remotely if you like. There is an additional charge though
Just curious does it go slow when you try to make a copy directly from the printer?