Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Can you give me the complete model number of the printer, please?This sounds like a canon model from what you've mentioned so far, so there should be some additional info on the printer display with a specific error code/number, such as B200 for example, or C000.
Thank you, ***** ***** you please give me the exact error message?
There would be an error or code number at the top of the printer display. I need to know what that is to give you an accurate answer. It could be a very quick and simple fix, depending on what that code is.
No, you're talking to a person, but again I need some specific details from you. I can't help you without knowing the error number that is showing on the printer screen.
Please supply that and then I can give you an answer.
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