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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Having trouble loading photographic paper (10X15) in my

Customer Question

Having trouble loading photographic paper (10X15) in my BrotherMFC-J4620DW.
Can you help
Submitted: 1 month ago.
Category: Printers
Expert:  Quiksilver07070 replied 1 month ago.

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Expert:  Quiksilver07070 replied 1 month ago.

Is the paper just not fitting in the paper tray?

Are you sure this printer will take and print to, paper of that size?

Did you adjust the software printer settings to the new size paper?

loading the paper shouldnt be all that complicated......i mean you just open the paper tray and insert the paper and close the tray.

Unless you have a top loading paper tray that is open?