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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Ijust got this printer from my son, need to replace the ink

Customer Question

ijust got this printer from my son, need to replace the ink cartridges , don't see how to get to the cartridges
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: PIXMA
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC, WIndows10
JA: How long has this been an issue? What happened right before this popped up?
Customer: jsu now, like i siad, i just got this printer
JA: Anything else you want the printer expert to know before I connect you?
Customer: that's it
Submitted: 12 days ago.
Category: Printers
Expert:  Quiksilver07070 replied 12 days ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 12 days ago.

Okay, so you have a PIXMA printer......but I need to know the MODEL NUMBER.

PIXMA is just the Ford is for automobiles.

Theres alot of different PIXMA printers, and they are all a bit different in how the cartridges go in, and where, and how.

So i cant help unless you give me the model number.....normally located on the outside of the printer SOMEHWERE....just look around......tell me everythign you see.

Expert:  IT Miro replied 5 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you sill require assistance with replacing the ink cartridges on printer?

I am awaiting your reply.

IT Miro

Expert:  IT Miro replied 4 hours ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

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