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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15733
Experience:  HNC Computing; Large format and multifunction printer expert
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I am trying to identify where exactly the output bin sensor

Customer Question

I am trying to identify where exactly the output bin sensor is located I have the output bin is full message
JA: Just to clarify, what's the exact make and model of your machine?
Customer: C460W
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: very recently. somebody else in the family was responsible but I can't get the exact details
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Electronics Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 1 month ago.

There are two sensors, on each side of the output tray.

Expert:  Electronics Pete replied 1 month ago.

Check that one of the sensors is not stuck or jammed in the "full" position.

Expert:  Electronics Pete replied 1 month ago.

The sensor is a flag that flips each time a page comes out of the printer itself.
Check to see if that flag is broken, or is malfunctioning, that is what is causing that message to come up. . If it does not move freely with your finger, it may be stuck so carefully try to loosen it. Also, use a can of compressed air to blow the area out, as it often just gets jammed from debris or paper dust over time.

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