Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
The ink cartridge is faulty and will need to be replaced. Would you like a link to a suitable replacement?
Sorry for the delay in response. We had lost connection here.
The best way is to proceed from the brother page linked below. Then select the retailer you would like to purchase from. I'd recommend you choose ONLY Brother genuine cartridges, although you are free to try an aftermarket. Just beware that aftermarket cartridges can produce problems that genuine cartridges will not.
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