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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Just shows processing data error. Flashing red light. All it

Customer Question

just shows processing data error. Flashing red light.
JA: What's the make/model number of your printer? How old is it?
Customer: All it lets me do is enter date and does not go any farther into it
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: IT's been awhile. Used a different printer. Started shortly after I got it
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not that I can think of
Submitted: 4 months ago.
Category: Printers
Expert:  Kevin8472 replied 4 months ago.

Hi

What's the make and model of the printer please?

Regards

Kevin

Customer: replied 4 months ago.
Canon F164002
Expert:  Kevin8472 replied 4 months ago.

OK - are you at the printer now?

Expert:  Kevin8472 replied 4 months ago.

OK - are you at the printer now?

Customer: replied 4 months ago.
I'm not able to hook up the cable to it
Expert:  Kevin8472 replied 4 months ago.

Why not?

Customer: replied 4 months ago.
I'm getting a devise up loaded. It is taking a long time. I'm getting a second computer up and running
Expert:  Kevin8472 replied 4 months ago.

OK - let me know once we are online.

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