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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 22591
Experience:  Computer networking/repair. 12+ years experience.
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I HAVE JUST REPLACED THE BLACK INK CARTRIDGE ON MY MX922

Customer Question

I HAVE JUST REPLACED THE BLACK INK CARTRIDGE ON MY MX922 PRINTER. It now tells me that I should replace the ink cartridge. How can I print ? ?
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 5 months ago.

Which cartridge is it telling you to replace?

Customer: replied 5 months ago.
M and C.
Expert:  Nathan replied 5 months ago.

Okay but you only replaced the black, correct?
If so, then you need to proceed with replacing the cyan and magenta which are also low/empty.

Let me know the results after you do this.
Nathan

Customer: replied 5 months ago.
It is showing O.K.
Expert:  Nathan replied 5 months ago.

Okay after you've replaced the cartridges it is asking for and pressed OK on the printer you can then try to print again.

Expert:  Nathan replied 5 months ago.

Do you need more help with this?

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