Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Which cartridge is it telling you to replace?
Okay but you only replaced the black, correct?If so, then you need to proceed with replacing the cyan and magenta which are also low/empty.
Let me know the results after you do this.Nathan
Okay after you've replaced the cartridges it is asking for and pressed OK on the printer you can then try to print again.
Do you need more help with this?