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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 8751
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Photo colors are really bad comes out rather orange looking,

Customer Question

photo colors are really bad green comes out rather orange looking
JA: What's the make/model number of your printer? How old is it?
Customer: cannon MX892
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC window 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: not sure have not used for photos for some time Have had trouble before but not sure what corrected it before
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Robert M. replied 1 month ago.

Hi, I'm Robert and I'll be helping you with your printer question.

Customer: replied 1 month ago.
ok
Expert:  Robert M. replied 1 month ago.

What that means is the blue is not working

You might need a new cartridge or the printhead might be clogged

There will be a cleaning routine on the printer menu

It is usually under maintenance or ink or tools

Run that a couple of times and see if it clears up the problem