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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I installed a PDF program in my Cannon MX452 Printer

Customer Question

I installed a PDF program in my Cannon MX452 Printer yesterday and now my Scanner does not work for JPG. I need to send documents I have scanned and I get message that the Scanner is not yet operational.
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 1 month ago.

let me know when you are ready i will walk you through.

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