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Ask Dan Your Own Question

Dan, Computer Support Specialist
Category: Printers
Satisfied Customers: 1631
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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How to scan hard copy to computer using Canon,Image

Customer Question

How to scan hard copy to computer using Canon,Image Class,MF4880dW and attach to email, and send.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: Don
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now learning
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's it - thanks
Submitted: 4 months ago.
Category: Printers
Expert:  Dan replied 4 months ago.

Hello and thank you for your question. I look forward to assisting you today. Do you have the Canon software installed on your computer?

Expert:  Dan replied 4 months ago.

If not, connect your computer directly to the scanner using a USB cable. Both should auto detect. Let me know when you have done that please.

Customer: replied 4 months ago.
I need step -by -step instructions for the task stated, so I can email to recipient. I've never done that before. Don
Customer: replied 4 months ago.
i do have the computer and copier connected and functioning for other tasks.
Expert:  Dan replied 4 months ago.

Okay then switch to scan mode on the scanner.

Expert:  Dan replied 4 months ago.

Once you have made the switch, select Computer as the scan type as it appears in the display of the scanner. Once that has been selected, specify the scan settings of your choice. Press OK to start.

Expert:  Dan replied 4 months ago.

Please let me know if you need further assistance.