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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Just got an hp all in one windows 10 computer--how to a

Customer Question

just got an hp all in one windows 10 computer--how to a register my hp printer with my new one
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: about 5 years old=model is boisb 0901-06
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: computer is hp all in one windows 10 pc 22 b052
JA: How long has this been an issue? What happened right before this popped up?
Customer: just got new computer today and am trying to register my hp printer with new computer. the pin number they sent me to my email is not connecting to the new computer
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Printers
Expert:  Dustin replied 14 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 14 days ago.

To start with I need to know the name brand and model of the printer itself.

Thank you,

Dustin S

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