I'm sorry about the issue. Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
What step are you stuck at?
Have you installed the printer's software CD disk yet?
What's the brand / model of your computer?
Are you trying to set up the printer using wireless connection? Or using USB printer cable connection?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,