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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Triangle light flashing, installed new cartridge, did not

Customer Question

triangle light flashing, installed new cartridge, did not help and yes it has paper, thanks,
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP laser jet 1320, about five years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc, windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: just started a few days ago, working fine until then
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Printers
Expert:  Nathan replied 15 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 15 days ago.

Can you tell me exactly what lights/indicators you see on it (there are several) and what each is doing (off, solid, flashing)?

Expert:  Nathan replied 11 days ago.

Do you need more help with this?
If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

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