Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
What is the operating system of your computer?
for eg: windows 10 etc.
I would suggest you to allow me to remote in your computer and work on the issue.
It will give me a better understanding of your issue and will help me to fix it quickly.
No problem we will continue troubleshooting over this chat window.
Please go to control panel > then go to devices and printers and tell me if you see your printer there.
Please right click on your printer > then click troubleshoot.
How is your printer connected to your computer?
wireless/via USB cable
I am finding it difficult to know the exact cause of your problem.
I would suggest you to reconsider your decision over remote setup.
It is very secure, fast and transparent.
Please unplug your printer from power and wait for 60 seconds and then replace everything back.
Tell me if it makes any difference to your problem.
Do you see any error message?
Please click this link to download the HP Print & Scan Doctor:http://tinyurl.com/z454mug
After download finishes > run it and let me if it finds any defects.
Would you like to continue troubleshooting?
If you allow me to troubleshoot via remote, I will do all the work and you will have great learning experience.