Printer Repair Questions? Ask IT Technicians for Answers ASAP
How old is the printer?
Please ignore the automated offer for remote assistance -- You're correct that I cannot connect to your printer.
Since you have already tried all of the troubleshooting options available, the printer would need to be serviced/repaired. The bad news is that the cost of repair on the printer would exceed the cost of buying a brand new printer that comes with a 1 year warranty. It is always up to the customer to decide if repairing or replacing makes more financial sense but I would recommend that you purchase a new printer instead of trying to fix this one.
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I have sent a request for refund.
Please do not reply back or use the rating system otherwise it will delay the process.