I'm sorry about the issue. When you go to the LAN settings option on the printer, then what do you see next? Do you see the Wireless / WLAN option, etc.?
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Please select WLAN settings, then let me know what it shows next. Thank you,
OK, yes, I will help with the wireless settings on your printer.
Yes, I can tell you how to set the settings on your printer. Did you see my last reply?
On your printer, please select WLAN settings, then let me know what it shows next. Thank you,
Great. Can you please select your exact wireless network name? (Scroll down first as needed.)
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Sorry, yes, what happens when you select your network name?
Please use the arrow buttons to to scroll up / down to see more network names. thank you.
If your computer is wireless, please click on the Wireless / signal icon located at the top of the computer's screen, and confirm the network name that is connected / checked there. Thank you,
At the screen "Connection Inactive SSID Netgear", can you press the arrow buttons to see if it shows more network names?
Yes, I'm familiar with all Canon printer models. That is strange. It should let you set to WLAN active. Let's try the WPS (wi-fi protected setup / wireless) option. Please click on the website below for full instructions/ illustrations:
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Sorry, that page is from the Canon website; it's strange. So on the printer, you press the Menu button
, then you use the Left / Right buttons to select Settings, then press OK button
, then select option LAN setting, then press OK
, then select Change wireless / wired, then press the OK button.
, then select Wireless LAN active, then press the OK button.
, then select Wireless LAN settings, then press the OK button
, then it does not show the WPS setting? What are the options here?
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What are the options you see after selecting the option "Wireless LAN settings"?
- Also, if you'd like to, I can connect remotely to your computer, then I can connect the printer with your netgear router's wireless connection through your computer for you. I can access your netgear router through your computer and get it to talk with your printer.
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