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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have the xp410. 2 problems. Cannot find printer until I

Customer Question

I have the xp410. 2 problems. Cannot find printer until I turn off and then on again. Second after cleaning print head several lines come out smudged to the point that I cannot read them. Blue ink is really low, but I have the printer set on black only. Any suggestions?
Submitted: 17 days ago.
Category: Printers
Expert:  Nathan replied 16 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 16 days ago.

Is it the black ink that is coming out smudged or the blue, or all colors?

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