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Richard, Technician
Category: Printers
Satisfied Customers: 30136
Experience:  Printer and scanner problem resolver for over 15 years
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I have a Brother MFC 9460CDN & the tray sensor has broken

Customer Question

I have a Brother MFC 9460CDN & the tray sensor has broken off. Is this part replaceable.
JA: What's the make/model number of your printer? How old is it?
Customer: MFC-9460CDN about 5 years old & up until now working well.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened. The printer can't see the tray anymore as the little plastic sensor piece that normally sticks down has broken off. I have looked up the manual & have a couple of these printers in my organisation, so can see what has happened.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No.
Submitted: 13 days ago.
Category: Printers
Expert:  Richard replied 13 days ago.

Hi there and welcome

There are a number of page sensors for this printer, if you look at the following link you will see there

Brother MFC-9460CDN MP Paper Empty/ Registration Front Sensor PCB Assembly

Brother MFC-9460CDN T1 Registration Front / Rear Sensor PCB Assembly

Brother MFC-9460CDN T1 Paper Edge Sensor PCB

I could not see from your description which on you were referring to but these are all sensors available

The link is here

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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