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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31330
Experience:  Printer and scanner problem resolver for over 15 years
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I have a Brother MFC 9460CDN & the tray sensor has broken

Customer Question

I have a Brother MFC 9460CDN & the tray sensor has broken off. Is this part replaceable.
JA: What's the make/model number of your printer? How old is it?
Customer: MFC-9460CDN about 5 years old & up until now working well.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened. The printer can't see the tray anymore as the little plastic sensor piece that normally sticks down has broken off. I have looked up the manual & have a couple of these printers in my organisation, so can see what has happened.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Hi there and welcome

There are a number of page sensors for this printer, if you look at the following link you will see there

Brother MFC-9460CDN MP Paper Empty/ Registration Front Sensor PCB Assembly

Brother MFC-9460CDN T1 Registration Front / Rear Sensor PCB Assembly

Brother MFC-9460CDN T1 Paper Edge Sensor PCB

I could not see from your description which on you were referring to but these are all sensors available

The link is here

http://www.precisionroller.com/all-supplies-and-parts-for-brother-mfc-9460cdn/products.html

If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you