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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have had my wifi address changed with a new modem last

Customer Question

I have had my wifi address changed with a new modem last week and now can get my printer to talk to my computer keeps saying wlan router cannot be dete
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: fuji xerox m225dw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: happened when the modem was changed and after my wifi came back up since last thursday.
JA: Anything else you want the printer expert to know before I connect you?
Customer: just that I need to change the ssid and security information and cannot find where to change it
Submitted: 17 days ago.
Category: Printers
Expert:  Kevin T replied 17 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 17 days ago.

What color is the status LED light.

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