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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an epson ET-4550 and am receiving a scanner error

Customer Question

I have an epson ET-4550 and am receiving a scanner error code 11 on the printer.
Submitted: 2 months ago.
Category: Printers
Expert:  Tim replied 2 months ago.

Hi there, I'm Tim and will be assisting you, the error reads as follows:

n ink cartridge is expended or incorrectly installed.

If an ink cartridge is expended, you must replace the cartridge.

If you just replaced a cartridge and the error code still appears, the cartridge is not installed correctly. Press Start to move the cartridges to the replacement position. Press down on all the installed cartridges, then press Start to continue.

Did you change the ink out?

Customer: replied 2 months ago.
The Epson E-4550 does not have ink cartriges I am disatisfied with my answer and would like my money returned to me
Customer: replied 2 months ago.