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Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 8753
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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The printer shows that it is connected but refuses to print;

Customer Question

the printer shows that it is connected but refuses to print; The symbol of a yellow triangle comes up instead of the green spot
Submitted: 2 months ago.
Category: Printers
Expert:  Robert M. replied 2 months ago.

Hi, I'm Robert and I'll be helping you with your printer question.

Expert:  Robert M. replied 2 months ago.

that printer doesn't have a very good system for explaining the error.

If you have the full canon driver running on the computer that might give you a more descriptive message on what is wrong.

or if the light is flashing in a particular sequence like 3 flashes pause 3 flashes pause 3 flashes pause etc.

you can look up what that number of flashes means.

this chart is for a different canon printer but they are pretty consistent for all canons.

http://www.redrivercatalog.com/infocenter/tips/the-meaning-of-canon-printer-warning-light-flashes.html

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