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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a new printer. I am unable to get it set up HP

Customer Question

I have a new printer. I am unable to get it set up
HP Officejet Pro 8720
Submitted: 7 months ago.
Category: Printers
Expert:  TheGeekGal replied 7 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Did you purchase this printer new? Do you have the documentation that came with it? The setup poster, The Getting Started Guide, and the user manual? If not, please let me know and I will provide links to this information for you.

Can you tell me what kind of problems you are experiencing, so I'll know how to help?