Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Did you purchase this printer new? Do you have the documentation that came with it? The setup poster, The Getting Started Guide, and the user manual? If not, please let me know and I will provide links to this information for you.
Can you tell me what kind of problems you are experiencing, so I'll know how to help?