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How old is the printer?
Is it wireless, or connected by a USB cable?
What error message does it produce, when it fails to print, please?
Understood - please just ignore the offer of remote service.
If the printer was not set up correctly, then when turned Off, then later turned On again, its IP address on the wireless network might be different from the one in the software, and make the software try to send print jobs to the wrong address.
Assigning the printer to a static IP address might help.
Shall we try that? does it fit the picture that you see?
The steps are elaborate. I'd have to get some info about your system first, before advising you and instructing you.
I am sorry, but I fear that from the sound of it I do not have the ability to help with the problem. To give you a chance at being helped by another Expert, I have Opted Out of this case, opening it to other Experts.