Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I'm Wes, and I'll be assisting you today.
This usually occurs when the ink cartridge is faulty.
Unfortunately, the only thing to do is remove the ink cartridge and take it back to the store for replacement.
As far as cleanup, moist towelettes will need to be used to wipe each roller. This may be difficult as the ink leaked down where it may be hard to reach. This usually means taking the printer to a printer repair shop for cleanup or trying to clean it yourself. It can be done, it will just take a while to clean all the ink.
Let me know if you need additional help so I can assist further.Also, please rate my answer below so based on your satisfaction.Thank you.