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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I use a Samsung Printer.In the past I removed the front

Customer Question

I use a Samsung Printer.In the past I removed the front panel....found the inside jam...removed it and the printer worked fine.
I have not been ale to find the "TROUBLE SHOOTING" Screen.
In attempting to remove the front panel I am finding some resistance so...
How do I remove the front panel...access the jam..remove the paper and continue to
use this great printer?
Submitted: 2 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 2 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist ou with this issue.

The best Resource I know of is this one:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=SL-M2885FW&homeid=2161&from_osc=&idx=374883&modelcode=SL-M2885FW/XAA&#

It has all of the Jams and the Actions to resolve each one. Also, it will show you how to access each of the Panels and or how to remove each Paper Jam.

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