Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. I see that you've had to wait a bit for an answer. I'm sorry about that. It would be my pleasure to assist you with this. Please perform the following steps:
7. A message appears indicating if the connection was successful as well as asking if you want want to print a
network connection report.
8. Press Start if you want to print the report or Stop/Clear Settings if not.
Please give this a try and let me know the results.