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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer is turning off and on and showing a code B203

Customer Question

my printer is turning off and on and showing a code B203
Submitted: 16 days ago.
Category: Printers
Expert:  Bhavik Joshi replied 16 days ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 16 days ago.

Unfortunately this error indicates a hardware problem,specifically, it is the result of a bad printhead (or the logic board that controls it).The head is a "wear item" that fails with age/use. As this is a 2014 model printer, it is well into its designed maximum 3 year service life, so this type of failure is not surprising. There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault. While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $85; if the logic board is bad you’re looking at $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you.

Expert:  Bhavik Joshi replied 16 days ago.

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